Case Study

eBullion: Mobile & web app for Hindustan Platinum.

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Brief

Hindustan Platinum (HP) wanted to design an application that could enable users to invest in bullion online. The app was to be developed by a team in Sri Lanka, but since the app was primarily for the Indian market, they wanted user experience and the user interface to be designed by Indian experts.

Solution

  • We mapped out all possible journeys of different users with different needs and backgrounds. We then designed the app to be as intuitive as possible, with clear and concise instructions. We also used security features such as two-factor authentication to protect users' accounts.

Challenges

  • The challenge was to design an app that would be easy to use for people with different levels of technical expertise. The app also had to be secure and compliant with all relevant regulations.

My role

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